主要以 Amazon 为正面例子、同时以以沃尔玛为反面例子,阐述了商业上最重要的壁垒:客户至上,目光放长远一点、专注于为客户提供价值。

"... the Bezos Moat as a company whose moat stems from its ability to provide value to the customer on a consistent basis."

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