Kindness is Underrated

软件工程里文字交流措辞要文明、礼貌:code review、在GitHub issues / Slack里讨论问题;文中给出 CircleCI 公司里实际文字讨论的文明礼貌的范例。

" even greater part of that trust comes from the fundamental understanding that we all make mistakes. Those mistakes can be both small and large, but we trust it’s okay to ask gently if something was the result of an accident or a missed detail, rather than to assume they’re simply in the habit of being wrong."