大家耳熟能详的、丰田汽车公司内部喜欢用的追问5个为什么然后找到问题根源的实践。本文就是在丰田的官网上的文章。

"Having no problems is the biggest problem of all." Ohno saw a problem not as a negative, but, in fact, as "a kaizen (continuous improvement) opportunity in disguise."

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